Payment Policy

Last updated: August 7, 2026

This Payment Policy explains how payments are taken for orders placed on 84designwear.com. Please read it together with our Shipping Information and our Returns, Refunds & Replacement Policy.

1. Currency

All prices shown on this website are listed and charged in US Dollars (USD). If your bank account or card is held in another currency, your bank or card issuer will apply its own exchange rate and may add a foreign transaction fee. Those charges are set by your bank, not by 84 Designwear, and we cannot refund them.

2. Accepted payment methods

At checkout we accept:

  • PayPal — using your PayPal balance, a linked bank account, or a card saved in your PayPal wallet.
  • Credit and debit cards through PayPal Guest Checkout — Visa, Mastercard, American Express and Discover, where PayPal makes guest checkout available in your country. A PayPal account is not required.

Only the payment methods actually displayed on the checkout page are available. We do not accept cash on delivery, bank transfer, cheque, cryptocurrency, or gift cards. If a payment method is not shown at checkout, it is not accepted for your order.

3. When your card or account is charged

Every product we sell is made to order. For that reason the full order amount, including any applicable shipping and taxes, is authorised and captured at the moment you place your order — not when the item ships. Production is scheduled as soon as payment is confirmed.

Your statement will show a charge from 84 Designwear or from our payment provider, PayPal. If you do not recognise a charge, please email us at support@84designwear.com before contacting your bank — we can normally identify the order within one business day.

4. Order confirmation

After a successful payment you will receive an order confirmation email. If you do not receive one within a few minutes, check your spam folder first, then contact us. If no confirmation email exists, the payment most likely did not complete and no order was created.

5. Declined, failed or incomplete payments

A payment may be declined by your bank or by PayPal for reasons outside our control, including insufficient funds, an expired card, an incorrect billing address, daily limits, or the issuer’s own fraud checks. When a payment is declined:

  • the order is not placed and production does not begin;
  • no goods are reserved for you; and
  • any temporary authorisation hold shown on your statement is released by your bank, usually within 3–10 business days.

We do not have access to the reason your bank declined a payment. Please contact your card issuer or PayPal directly.

6. Fraud screening and order review

Orders are screened by PayPal’s fraud and risk systems, and we may carry out additional manual checks — for example when the billing and shipping details do not match, or when several orders are placed from the same account in a short period. If we cannot verify an order, we may contact you for confirmation or cancel the order and refund it in full to the original payment method. We do not charge any fee for a cancellation of this kind.

7. Taxes, duties and import charges

Prices displayed on product pages exclude any sales tax. Where sales tax or VAT is required by law, it is calculated and shown at checkout before you pay.

For international orders, import duties, customs fees and local taxes are not included in the price you pay us and are the responsibility of the recipient. These are charged by the customs authority of the destination country. See our Shipping Information for details.

8. Refunds

Refunds are always issued to the original payment method used for the order. We cannot refund to a different card, a different PayPal account, or by any other route.

Approved refunds are issued by us within 3–5 business days. After that, your bank, card issuer or PayPal may need a further 5–10 business days to post the funds to your account. That final step is controlled by the payment provider, not by us.

Which order problems qualify for a refund or replacement is set out in full in our Returns, Refunds & Replacement Policy.

9. Changes and cancellations

Because production starts shortly after payment, changes and cancellations can only be accepted before your order enters production. Email support@84designwear.com as soon as possible and we will do our best to help. Once production has started, the order can no longer be changed or cancelled, as the item is being made specifically for you. No cancellation fee is charged for requests we are able to accept.

10. Payment security

This website is served over an encrypted HTTPS/TLS connection. Card and account details are entered directly into PayPal’s own secure payment environment — 84 Designwear never sees, handles or stores your full card number, CVV or PayPal password. Our payment provider is PCI-DSS compliant. How we handle the personal data you do give us is explained in our Privacy Policy.

11. Disputes and chargebacks

If something is wrong with your order, please contact us first — in most cases we can resolve it with a replacement or a refund faster than a formal dispute. Opening a dispute or chargeback does not by itself entitle an order to a refund. Where a dispute is opened, we may provide the payment provider with order details, production records, tracking information and our correspondence with you.

Nothing in this policy limits any rights you may have under applicable consumer protection law.

12. Contact

84 Designwear
Business Owner / Representative: Trần Kiến Quốc
Email: support@84designwear.com
Phone: +84 899 327 473
Business Address: THON CHAN, NHAN LY, CHIEM HOA, TUYEN QUANG, VIET NAM
Customer Support: Monday – Saturday, 9:00 AM – 5:00 PM EST
Response Time: within 24 hours